Nonbooting is a relatively easy problem to solve. As for the clicking, when you had it in the machine, was it making periodic clunking noises like tapping hollow metal, or was it a higher pitched click-click-click?

I'm always a little leery of people who say "only we can fix it", etc. At worst, it's had a head crash and it's fucked anyway. Running hot is comparatively normal for hard drives these days. Did you get the hard drive back, or have they still got it?


(BTW - AVI splitter is a program that separates the video and audio streams from the movie file and directs them to the appropriate codecs for output. Is it popping up in the tray, near the clock, or in a message box?)